Troy Van Sickle, a business owner based in Palm Springs, California, has been celebrated for his dedication to client relationships and success. He takes owning a business very seriously and strives to ensure that all customers are able to achieve their goals through his services in the real estate and trucking industries. As a seasoned entrepreneur and businessman, he says that there are a number of ways to ensure that customers continue to feel welcome and respected, such as the following:
- Above all, clients want to feel valued by receiving individualized attention. Customers want to know that you have put in the time and effort to understand their needs on a deeper level rather than receiving the exact same treatment that you might provide to another client.
- Learn how to read body language. When you are aware of what a client is feeling, especially during difficult and stressful moments, you need to be able to respond quickly and appropriately. Knowing how to diffuse a potentially tense situation before it even happens helps keep your clients calm and focused.
- Honesty is paramount. No matter the situation or circumstances, clients will know it’s worth it to form lasting and trusting relationships with you because you have their best interests at heart.
Troy Van Sickle dedicated to helping new business owners find their footing to build a successful client base. He launched the Van Sickle Group to bring the highest quality real estate and trucking consulting services to Southern California clients and beyond.